An operational system is the heart of your business. Your staff, customers, suppliers and other partners should be able to self-serve and gain access to the system – interacting only with the data pertinent to them. You might have systems today that serve some of these areas, or you might have to interact manually, taking time, effort and ultimately cost which you could save through an automated solution.
All businesses change, whether it is due to growth, restructuring or responding to market trends. If you have to adapt your processes, or work differently or manually to cater for gaps in existing software systems, it could be time to consider a new bespoke operational system.
Operational systems are all about automating business process. It may have many beginnings, branches and outcomes, but all eventualities must be considered and handled.
To this end, we’ll initially analyse your current system(s) and business processes: what works, what doesn’t, any gaps in functionality and any workarounds that you currently have.
Because you’ll have a lot of data from your IoT device, it’s important that the front-end is completely user-friendly. We’ll create a front-end that includes elements such as:
We’ll then understand more about your business and where you’re headed. We’ll talk to your staff as they can often pinpoint areas of the workflow process that could be improved to enable them to work more efficiently. We’ll also add our own suggestions.
As you’d expect, we’ll consider all aspects of the operational system including data, security and workflow. We’ll then build a blueprint for a new system that carries over any required functionality from your old system or manual processes and adds functionality that didn’t previously exist, such as management reporting which clients are able to access via a new, secure customer portal.
Finally, data from the legacy systems must be “migrated” or moved to the new system. In some cases, the data needs to be synchronised between the old and new systems to ensure a side-by-side system rollout can occur. We’re well versed in managing complex data migration scenarios, so you can rely on us to ensure the process goes smoothly.
The next step is to articulate all our findings in writing and create a prototype of the new system to help you visualise how it will look and feel and how it will work, even at this early design stage.
There are approximately 660,755 restaurants and 66,602 bars, taverns, and nightclubs in the US. And a large chunk of them, which still manages back of house tasks conventionally, was mulling to embrace the digital way to achieve operational excellence....Read More
With digital reigning and providing a vast playground of opportunities, lying at a standstill is no option. Agility is everything. So, when our client wanted to rewire their organizational DNA by harnessing the potential of new IT, we knew that this specific....Read More
Bringing speed and scale to the business is of cardinal importance to respond swiftly to volatile market scenarios. So, when our client wanted to elevate their on-premise workloads to a smart, scalable, and value-driven cloud architecture underpinned by AWS,....Read More